Professional Services

Impact Stories

Discover examples of how Benori’s insights and expertise create measurable value

Building a RAG-based secure enterprise knowledge system

Objective and Scope:

Developed an enterprise-grade Knowledge Center that enables organizations to unlock value from large volumes of internal documents through AI-powered search and chat. The client wanted a platform that leverages LLM frameworks, cloud‑native infrastructure, Retrieval‑Augmented Generation (RAG), and intelligent tagging and enrichment to create a single, trusted source of contextual answers grounded in their own data.

Approach:

The platform was designed as a scalable, cloud‑native full‑stack web application that sits on top of the client’s existing knowledge repositories. Different types of documents are ingested, cleansed, and enriched with intelligent tags, then indexed to power RAG‑based retrieval and AI search. On this foundation, an AI chat interface powered by LLM to interpret user queries, retrieve the most relevant passages, and generate accurate, context‑aware responses that remain grounded in the organization’s own documents and security model. Followed MLOps practices with continuous monitoring and evaluation of model performance.

Impact:

This system helped the client in the following: Consolidate fragmented research into a single, governed source of truth, preserving institutional knowledge Transform deliverables into dynamic, queryable assets to detect regulatory shifts and competitor actions early Establish a governed ML lifecycle with continuous monitoring and version control, ensuring consistent performance and reduced operational risk

Objective & Scope

The client, a global advisory firm, was supporting a public works authority in the Middle East and was looking into the state of digital transformation (DT) in the public works sector. It wanted to help the authority develop a DT strategy and implement technology solutions, and sought Benori’s support to: Assess global trends driving digital adoption Analyze DT case studies from global and regional counterparts Prepare a call to action for public works departments (PWDs) to implement DT effectively

Approach

Our approach was to analyze digital transformation initiatives and case studies from regions across the world, detailing challenges, approaches, outcomes, and best practices for civil amenities and public works. We identified digital and non-digital trends driving transformation in the public works sector, key challenges faced by PWDs, and actionable recommendations for overcoming these barriers.

Impact

The research helped the client in: Assessing recent trends (digital and non-digital) to understand market dynamics Evaluating technology usage, innovative applications, and best practices from global and regional public works authorities

Objective & Scope

The client, a boutique strategic consulting firm, wanted to understand the label and packaging market in South Korea for a multinational IT company (the ‘end client’) that wanted to offer its digital printing solutions in that market. For this, it sought Benori’s support for sales enablement and help with the following: Generating lists of converters in label, flexible packaging, and folding carton segments Profiling the selected converters across the three target segments Conducting a deep dive study on the shortlisted companies

Approach

We undertook extensive primary and secondary research and conducted the study in two phases. In phase one, we identified and profiled 110 companies across the three segments, while in phase two, we created deep-dive profiles of the companies shortlisted by the client. We used native-language speakers to conduct primary interviews in both phases to obtain the required information.

Impact

The research helped the end client in getting: Lists of converters across the three segments in South Korea In-depth insights on converters in these segments and their perceptions of the client's brand versus competitor brands A list of potential sales leads to enable business development efforts