Benori KPO Private Limited (“We”, “Our“, “Benori”), is a company registered under the Companies Act, 2013 having its registered office at 14/903, Heritage City, MG Road, Gurgaon, Haryana-122002, India. We own and operate Benori.com (the “Website”) and are committed to protecting the privacy and security of your (“You”/ “Your”) personal data. We value your privacy and advise you to carefully read this Privacy Policy (“Privacy Policy”) so that you are aware of how, where and why we are using your personal data. You agree that you have acceded to the terms of the Privacy Policy. In the event you do not wish to be bound by these terms, you have a choice, which is (naturally and obviously) free from any form of coercion or undue influence, to not access the Website. This Privacy Policy also applies generally to our parent, affiliates, subsidiaries, or joint venture websites (if any).

1. Consent:

• We request you to carefully read this Privacy Policy and Terms of Use under the different tab [https://benori.com/privacy-policy/] before sharing your personal information with us. By browsing, visiting, accessing and/or using the services on Website (or searching for any of the pages on the Website), you explicitly consent and agree to our Privacy Policy laid out herein. You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed shall lie on Benori nor will Benori in any way be responsible to verify any information obtained from you.

1. Information We May Process (“Personal Data”)

• We may collect your Personal Data including your email id, demographic information including country, postcode, first name/last name, job title, mobile number, social media profile, preferences and interests. We may also capture additional Personal Data in the form of various usage and user metrics when you use our Website including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage history, MAC address, mobile unique device ID and other similar information. While some of this data is captured directly from you, for example, by way of web forms and weblog servers, others can be captured indirectly from third parties, for example, tracing organisation details, preferences and interests on the basis of IP address and browsing history respectively.

1. Means of Processing Data

• Cookies;
• Weblogs;
• Surveys;
• Web forms;
• Newsletter sign-ups;
• Registration for an event/activity;
• Information request mechanism.

1. Cookies

• Cookies are alphanumeric identifiers with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Please note, a cookie in no way gives us access to your computer. Our Website uses these “cookies” to collect information and to improve our service. Some cookies and other technologies may serve to recall Personal Information previously indicated by you. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features of the Website.

• Other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you; for which, we shall not be held responsible or liable. We encourage you to read the privacy policies of all external sites.

1. Lawful Processing of Personal Data

• When we process your Personal Data, we do so primarily in connection with marketing, sale and promotion of services which we provide, or which are procured using our services and to improve and enhance the range of those services and offerings. We may process your Personal Data in the following circumstances:

• when we process cookies; or
• when we process your Personal Data for communication, sales and marketing, registration and subscriptions purposes, where processing is necessary for the purpose of pursuing our legitimate interests.

1. Use of Personal Data

• We generally use the information to establish and enhance our relationship with our users for the following purposes:

• Communication: We may use your information to administer and provide services you request or have expressed an interest in, to communicate with you in case of customer support, to process transactions, for sending newsletters, updates and promotional materials, for seeking your opinion and feedback and personalise and/or tailor any communications that we may send you.
• Advertising: We may use your information to carry out advertising and market research based on behavioural metrics, geo-location data, demographic data and marketing preferences we capture. We may permit certain third-party companies to help us tailor advertising based on use.
• Activity Tracking: We may use your information to track your activity on our digital platforms and personalise and improve your experience. This can be used to create an individual profile for you so that we can understand and respect your preferences or for profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us.
• Optimisation: We may use your information to operate, improve and maintain our site, to prevent fraud and abuse.
• Information Sharing: We may use and share your information with third parties with whom we have a contractual relationship. For example, we may provide you with a link where you may share your content with another person.
• Conduct Research: We may use your information for generating and reviewing reports and data on the Website user base and service usage patterns.
• Customer Support: We may use and share your information to provide you the customer support you need.

1. Disclosure of Your Personal Data

• We may transfer your Personal Data to servers, entities and partners or other trusted third parties so that they may facilitate the providing of services, on our behalf. By using our Website or otherwise providing us with your Personal Data, you agree to us doing so in accordance with the terms of this Privacy Policy and applicable data protection laws and regulations. Benori may permit certain third-party companies to help Benori tailor the advertising that it thinks may be of interest to you, based on your use of our Website.

1. Marketing

• We would like to send you relevant and insightful information about our products and services which may be of interest to you based on previous interactions. You may unsubscribe from receiving these at any time.
• The Personal Data we collect and use for marketing purposes relates to individual employees of our clients and other companies with which we have an existing business relationship.
• We may also obtain contact information from public sources, including content made public at social media websites, to make initial contact with a relevant individual at a client or other company.
• We will not share your Personal Information outside the Benori group of companies for marketing purposes unless you have explicitly consented.
• You have the right to stop receiving marketing communications at any time.

1. Security: How Secure Is Your Information With Us?

• We have implemented appropriate physical, electronic, procedural and managerial procedures to safeguard your information against loss, unauthorized access, misuse or modification. We require any third parties processing your information to implement the same levels of protection with respect to your data. We strive to use commercially acceptable means for protecting your information.

1. Opt-out

• In case you have provided us with your e-mail or any other contact details on our Website or otherwise. We may send you notifications regarding certain promotions, or regarding the services being availed by you, etc. However, in case you wish to stop receiving them, we provide you with an option to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general.
• If you opt-out, the Benori may still send you non-promotional emails, such as emails about your account.

1. Third-Party Interaction

• You may access the Website through third-party websites over which Benori has no control. You may optionally provide Benori with information through third-party sign-in services such as Facebook, Pinterest, Twitter, Instagram, and Google Plus. In such cases, Benori fetches and stores whatever information is made available to Benori by you through these sign-in services. Please also note that Benori reserves its rights to use the information provided by you, in consonance with all relevant laws and guidelines.
• Further, it is clarified that while your usage of the Website, you might see the links to the third-party websites/advertisements/electronic communication service, which are provided by the third parties. As the operation of the third party is not under control of the Benori, therefore we do not make any endorsement/guarantee of any service or product offered through third party websites nor make any representation related to any privacy policy or other policies of such third party. Any usage of such third-party website or availing any service or product through the third party shall be at your risk and Benori is not responsible for any loss/damage or otherwise. It is recommended that you should review the Privacy Policy of such third-party websites prior to using such websites.

1. Amendment

• We reserve the right to amend or modify this Privacy Policy at any time, as and when the need arises. We request you to regularly check this Privacy Policy from time to time to keep you updated about changes made. Your continued use of the services provided by Benori after any changes shall be deemed to be your acceptance of such changes.

1. Grievance Redressal

• In compliance with the Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer of Benori for the purpose of this Policy shall be:

1. Grievance Officer Name: Dharmvir Singh
2. Email Address:dharmvir.singh@benoriknowledge.com

 

In case you have any questions, comments or concerns about this Privacy Policy or wish to exercise any of the above-mentioned rights, you can contact info@benoriknowledge.com.