Industries

Technology

The Technology sector continues to redefine innovation, competition, and customer expectations. Companies must anticipate market shifts and scale smartly as products and ecosystems evolve at speed.

What We Offer

Benori helps technology organizations strengthen their product and strategic choices by delivering clarity on market, customer, and competitive forces. By pairing domain expertise with trend awareness, we help teams recognize shifts early, focus on strategic priorities, and stay ahead in dynamic markets.

Market, Customer, & Competitor Intelligence

Benchmarking & Partner Ecosystem Insights

Account & Stakeholder Intelligence

Thought Leadership & Content Development

Technology, Innovation & Future-Readiness Insights

Data Management, Analytics, & Automation

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Impact Stories

Discover examples of how Benori’s insights and expertise create measurable value

AI-Driven Video Analytics for Customer Experience Intelligence and Reputation Monitoring

Objective and Scope:

The client sought to analyse videos posted on social media platforms by customers to assess customer sentiment, track perception shifts, identify reputational risks, and gauge key experience drivers. The study focused on: Tracking sentiment shifts across specific time periods and key events Identify core themes and emerging reputation risks Recommend actions to strengthen customer experience and brand trust

Approach:

We leveraged a structured, AI-enabled video analytics framework integrating Large Language Models (LLMs), Natural Language Processing (NLP), and Computer Vision. Over 2,000+ shorts & videos posted on different social media platforms were filtered and analyzed to extract relevant customer experience content. Multimodal analysis was conducted across text (titles, descriptions, transcripts), audio (tone and sentiment), and visual elements (facial expressions, environment recognition, on-screen text). The data was classified into thematic clusters and sentiment categories across different time periods, enabling trend analysis and identification of key reputation drivers.

Impact:

The solution enabled the client to gain structured visibility into dynamic competitor activity through: Centralized intelligence engine delivering a categorized, searchable repository of competitor announcements and market movements Improved benchmarking of competitor strategies by tracking acquisitions, partnerships, product launches, and regulatory updates in a structured manner Accelerated insight-led decision-making by reducing manual monitoring efforts and transforming unstructured news into actionable strategic signals

Conducting a Price Benchmarking Study for e-Powertrains in India

Objective & Scope

The client, an EV component manufacturer, wanted to benchmark the prices and specifications of their e-powertrain products with comparable products from competitors in India for two-wheelers (2Ws), three-wheelers (3Ws), and entry-level four-wheelers (4Ws). They also wanted to understand the premium original equipment manufacturers (OEMs) pay for innovative enhancements to e-powertrain solutions. For this, they sought Benori to conduct a benchmarking exercise across the following product categories: Hub motors Mid motors Controllers

Approach

We conducted extensive primary and secondary research to collect information on various critical parameters and differentiating factors for the motors and controllers of 15–16 players in the structured and unstructured segments. We also asked them for innovations/enhancements in their product portfolios and the price range for such products. We then triangulated the information by speaking to 4–5 OEMs and other industry experts working in the domain.

Impact

The client was able to understand and assess: Competitor’s prices for products with similar specifications and efficiencies, and benchmark them to their own product portfolio The premium OEMs are already paying or intend to pay for product efficiencies, innovations, or enhancements in motors and controllers

Assessing the Cloud Management Platforms (CMP) Market

Objective & Scope

The client, an IT service management company, wanted to develop a competitive business strategy and identify CMP's focus areas. For this, it wanted Benori's support for the following: Sizing the CMP market, as per the standardized parameters of segmentation in Turkey, India, Saudi Arabia, the United Arab Emirates, Kenya, and Nigeria Understanding market dynamics, demand, and developments of the CMP business Competitor analysis of leading CMP firms covering overview, offerings, focus areas, and business strategies

Approach

We conducted extensive secondary and primary research, followed by expert consultations to validate and obtain a third-party perspective. Through secondary research, we analyzed market dynamics, regional demand, industry trends, consumer behavior, and future market potential. We prepared a data model to estimate the market size and public cloud revenue and spending for each country. We conducted expert interviews to identify gaps and validate the data and information collected.

Impact

The research helped the client in: Understanding the market size and the attributes of CMP at the global level, as well as the key areas of the CMP market that have high growth potential Gaining competitive insights around key offerings, business strategies, focus areas, and others Understanding market dynamics that facilitated the growth with respect to the marketplace and attributes

Contact Us

Get in touch with us to explore how Benori can be your strategic partner.

Our Industry experts

Our leadership brings together 180+ years of combined experience, shaping Benori with deep expertise, strategic vision, and an unwavering commitment to excellence.

Madhurima Singh

Madhurima Singh

Senior Director, India

Vijay Kumar

Vijay Kumar

AVP, Solutioning & Client Delivery

Sneha Singh

Sneha Singh

Manager, Client Delivery

Frequently Asked Questions

Our work speaks through results. From market entry strategies to competitive turnarounds, these stories showcase how our intelligence has powered real-world outcomes for global leaders.

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