Objective and Scope:

The client, a consulting firm, was supporting a government entity in assessing digital business models in the retail industry, for instance, dark stores, autonomous stores, and peer-to-peer (P2P)/peer-to-merchant (P2M) platforms. It sought Benori’s support to:

• Identify and benchmark various business models, along with their functional and deployment processes
• Evaluate the types of interventions and regulations (in the form of policies and initiatives) that the governments are planning and implementing in the retail space

Approach:

We created an exhaustive list of distinct and innovative business models. Based on their tech advancement, ROI, and regional fit, 11 business models were shortlisted. These were profiled in detail, outlining their technologies, key players, implementation sub-sectors, case examples, potential business impact, and implementation considerations. Additionally, we captured the government interventions, including those adopted and in the pipeline, across a list of countries.

Impact:

The research helped the client in:

• Assessing the feasibility of these models for businesses and evaluating their potential impact upon implementation
• Delivering actionable insights to the end client by synthesizing data on how various countries have adopted these business models