Global Capability Centers: From Evolution to Revolution

With advancements in technology and digital connectivity, Global Capability Centers (GCCs) have expanded their service offerings beyond traditional functions like IT and BPO to areas such as research and development, innovation, analytics, and digital transformation. They play a critical role in driving global business strategies, supporting market expansion, and fostering innovation and collaboration across borders. The country's digital capabilities, skilled talent pool, and government initiatives are important factors that attract foreign investors to establish their GCCs in developing countries. 

The GCCs in India undertake strategic work, focusing on digital technologies and market-oriented initiatives. They are changing into centers of excellence(CoEs) within the Indian markets? Find our exclusive scoop on the phenomenon with this report.