×

Assessing the Global Capability Center (GCC) Industry in India

India’s Global Capability Centers (GCCs) are evolving beyond cost arbitrage to drive innovation, digital transformation, and strategic decision-making. A leading multinational firm partnered with Benori to assess this shift, leveraging in-depth research and executive insights. Our study explored key trends, challenges, and future readiness of GCCs, helping the client refine its strategy.